Webinar:
How the Pandemic is Accelerating the Need for Digital and Contactless Innovation
Date: October 6, 2020
Dr. Rials served as a moderator and subject matter expert speaker.
https://www.governing.com/events/webinars/How-the-Pandemic-is-Accelerating-the-Need-for-Digital-and-Contactless-Innovation-131629.html
COVID-19 exposed how unprepared some government agencies were for a shift to online processes. Many local and state offices either didn’t have the technology in place to move services online or the technology was not built to handle the volume. This presents a unique opportunity for governments to embrace new forms of technology, including cloud and SaaS-based solutions.
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