How the Pandemic is Accelerating the Need for Digital and Contactless Innovation

Webinar:
How the Pandemic is Accelerating the Need for Digital and Contactless Innovation
Date: October 6, 2020

Dr. Rials served as a moderator and subject matter expert speaker.
https://www.governing.com/events/webinars/How-the-Pandemic-is-Accelerating-the-Need-for-Digital-and-Contactless-Innovation-131629.html

COVID-19 exposed how unprepared some government agencies were for a shift to online processes. Many local and state offices either didn’t have the technology in place to move services online or the technology was not built to handle the volume. This presents a unique opportunity for governments to embrace new forms of technology, including cloud and SaaS-based solutions.

Topics

• How Beaufort County, South Carolina, confidently directed citizens online when the global health pandemic struck and quickly overhauled the in-person experience, moving to limited hours and contactless kiosks for citizens
• How cloud/SaaS simplifies IT management, reduces costs and strengthens the overall security of government agencies
• How government leaders need to become more forward-thinking and embrace digital change

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